Integrity + Innovation
60 to 90 Minutes
Conducting observational and cognitive interviews is a key skill for anyone who has been charged with finding out how experts do their work and why they make the decisions they do. The Workbook and Toolkit include a set of questions you can adapt and a protocol for setting up and conducting the process. You will find out how to avoid common mistakes.
Objectives: You will be able to:
Cost: $69, discounts are available to ISPI and Hale Center Professional Members.
Materials: Workbook and QC Guide with job aids you can adapt to your own situation.
Contact Judy@HaleCenter.org if you have questions.
This is the first in the mini series on data gathering methods. Other topics include critical-incident interviews, sociograms, surveys, the Nominal Group Technique, and the Flanders Interaction Analysis. Visit Workshops to learn more about our offerings.
(c) Hale Associates Center, 2018, www.halecenter.org