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• Apply for the Certified Facilitator of Training (CFT)

  • Start
    01 Jan 2022
  • End
    31 Dec 2023
  • Location
    virtual

  Register

  

  Apply for the Certified Facilitator of Training

  (CFT)

  
  

  Do you facilitate learning events?   Online?   In person?

  Intended Audience:  The CFT certification is for professionals who facilitate training done online or in person and who want to be recognized for their skill in engaging learners. 

  
  

  This performance-based certification is endorsed by ISPI, Training Magazine, and the International Facility Management Association (IFMA). 

      
  

  
  

  You must submit one or more videos for a maximum of 35 minutes that demonstrate your competence in facilitation and are supported by learner evaluations and client attestations, and commit to a Code of Conduct.  The 4 competencies are:

  1.       The Facilitation Process – Competent Facilitators ask questions that:

  • Promote participation
  • Engage learners equitably
  • Promote reflection
  • Reinforce learning points
  • Clarify participants’ remarks and questions
  • Follow up on participants comments
  • Promote relevant conversation among learners so they process the content
  • Redirect questions to other participants to promote engagement

  2.       The Learning Process – Competent Facilitators:

  • Introduce the purpose, content, participants, and value.
  • Establish the relevance of the content; relate the content to needs and the learner experience.
  • Give examples that illustrate and reinforce the learning objective
  • Guide learners in activities designed to reinforce the objectives 

  3.       The Learning Assessment Process – Competent Facilitators:

  • Elicit examples from learners on how they will apply the content in the workplace
  • Assess comprehension                          

  4.       Professionalism – Competent Facilitators:

  • Demonstrate proficiency in the content and facilitation expertise
  • Respect participants’ opinions and perspectives

  The cost is $600 for Hale Center professional members, ISPI, and IFMA and $725 for others.   Click here to download the Handbook with the standards, requirements, and the scoring checklists.  Register here.  Applications are accepted throughout the year.

  Once certified you will receive a digital mark.  Please contact Judy@HaleCenter.org if you have questions

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• Apply for the Certified Developer of Training (CDT)

  • Start
    01 Jan 2023
  • End
    28 Dec 2023
  • Location
    virtual

  Register

  

  Apply now for the Certified Developer of TRaining (CDT)

   

  Do you develop learning solutions, such as  Instructor-led training, asynchronous or synchronous training, simulations, serious games, and the like?  
  

  Intended Audience:   The CDT certification is for professionals who develop training and instructional solutions that are delivered live, in-person, or online and who want to be recognized for their ability to create effective learning events. 

  
  

  To earn this performance-based certification you must demonstrate all 9 standards by 1) answering questions about one of your learning solutions that are supported by client attestations and artifacts, and 2) committing to a Code of Ethics.  The CDT is endorsed by ISPI.   

  
  

  The 9 standards are:

  1.  Address Sustainability 
  2.  Align Solution
  3.  Assess Performance
  4.  Collaborate and Partner with Stakeholders
  5.  Elicit Performance or Practice
  6.  Enhance Retention and Transfer
  7.  Ensure Context Sensitivity 
  8.  Engage Learners
  9.  Ensure Relevance

  Click here to download the Handbook for the complete standards and the scoring rubrics.  The cost is $600 for Hale Center Professional and ISPI members and $725 for others.   Applications are accepted throughout the year.    
  

  Once certified you will receive a digital mark.  Please contact Judy@HaleCenter.org if you have questions

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• Thrive: How to be a Paid Consultant!

  • Start
    02 Oct 2023
  •  
    4:30 PM
  • End
    16 Oct 2023
  •  
    8:30 PM
  • Location
    Online
  • Spaces left
    21

  Register

  How to be a Paid Consultant!
  THRIVE!

  3 Monday Evenings: Oct, 2, 9, & 16

  Intended Audience:   The workshop is for new entrepreneurs, freelancers, and independent contractors wanting to start or strengthen their own practice.   It is part of the Hale Center's 2023 theme of Consulting.

  Benefits:  The benefits to you are:

  • Confidence in your value proposition
  • A proven road map to avoid time and money wasters
  • Comfort knowing you have your bases covered
  • Access to knowledgeable and proven mentors
  • CEUs and PDUs for your CPT and PMP

  What past participant say about the program: 

  The Thrive workshop and Nancy’s coaching has helped me grow my business. I gained too many tools to name just a few.  I would recommend THRIVE to anyone thinking of starting a business or who owns a business. The skills & tools I learned have helped me to promote my business AND I’ve been able to apply some tools to my aid my clients. Thank you Nancy (Crain Burns and Associates) and Judy Hale (Hale Associates Center)!

                                                               Rhonda Anderson.  Owner Silver Cricket Designs

  All the information, stories, examples, and group members were very beneficial and insightful. The time at the sessions and the workbook materials helped renew my excitement for why I started my own business and help me see with fresh eyes what I offer my clients and prospective clients.   Rhonda Anderson, Silver Cricket Designs

  If you're starting a consulting/contracting business or simply want to ensure your enterprise is on the right path, the Thrive webinar is a very worthy experience. It gives the necessary foundation and enhancements to being successful as an entrepreneur, pretty much in any industry.  Bob Mansur, Managing Partner, Credit Employee Performance Solutions 

  This course is relevant to ANYONE interested in starting your own firm. I found value, not coming from a business background....Judy and Nancy bring a wealth of experience and knowledge and are wonderful leaders.  Laura Braeunig

  The goals of the program are to help you in your journey into the Gig Economy by learning how to:

  • Stand out from your competition
  • Define the value you bring to client engagements
  • Get a competitive edge
  • Better manage your business practices
  • Build your administrative processes
  • Create a support network

  What you will gain from this experience:
  

  1. You’ll learn how to define your services in ways that distinguish you in the marketplace.
  2. You will find out how to build a workable and effective marketing plan that includes your messages and distribution channels.   
  3. You will gain tips and techniques for negotiating contracts, defining your terms, and pricing your services.
  4. You will learn how insurance and contracts work; how to make smart use of brokers and lawyers.
  5. You will receive a digital Toolkit that includes job aids, rules, and worksheets to guide you in your journey.

  How the program works:

  This 12-hour online workshop is delivered in three 4-hour segments that occur on three consecutive Mondays starting on Monday March 20^th at 4:30PM central time.   There ae optional personal coaching sessions.   The sessions are scheduled from 4:30 PM to 8:30 PM central time.

  $495; $395 for ISPI Members ($100 savings); $355 for Hale Center Members ($150 savings)

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• Data Gathering, Analytics & Psychometrics, Test Design

  • Start
    05 Oct 2023
  • End
    09 Nov 2023
  • Location
    Virtual

  Register

  1. Data Gathering

  2. Analytics & Psychometrics

  3. Test Design

  Three, 6-Part Mini Series 

  Take one, all, or any combination.

  Thursday's 11am, 1pm, and 3pm Central Time

  Oct 6 to Nov 10

  Intended Audience:  This series is for internal and external consultants wanting to add techniques and become more facile in gathering data, analyzing data, and building effective assessments.  The series are part of the Hale Center's 2023 theme on Consulting and is designed to enhance your technical consulting skills.   You get real examples and job aids with practical guidelines you can apply to your work.   You can take one or all of the three series or just topics of interest to you.  When you complete a series you will receive a certificate.  

  Topics in the Data Gathering Series, 11am central time; visit https://halecenter.org/event-5331206 for more information and to register:

  1. Observational interviews
  2. Critical-incident interviews
  3. Nominal Group Technique
  4. Sociograms
  5. Time & Motion Studies
  6. Group dynamics and Social Interactions 

  Topics in the  Analytics & Psychometric Series, 1pm; visit https://halecenter.org/event-5331219 for more information and to register:

  1. Measurement, Analytic, and Psychometric Basics 
  2. Controlling Bias - the Four Sources of Error 
  3. Standard Setting and Establishing Pass Scores 
  4. Item Analyses and Determining the Equivalency of Different Test Forms 
  5. Analyzing Quantitative Data 
  6. Analyzing Qualitative Data 

  Topics in the Test Design Series, 3pm; visit https://halecenter.org/event-5331226 for more information and to register.

  1. Test Basics
  2. Multiple-Choice Tests
  3. Test Analytics
  4. Performance Tests
  5. Checklist
  6. Rubrics

  Materials:  Each session comes with a workbook containing the slides, guidelines, and other supporting materials. 
  

  Cost:  For each series is $414 (others in your organization may attend at no additional cost), a $30 series savings; There are additional savings for Professional Members of the hale Center and ISPI and LDA members.   Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

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• Techniques for Getting Valid Data: Certificate Series

  • Start
    05 Oct 2023
  •  
    11:00 AM
  • End
    09 Nov 2023
  •  
    12:30 PM
  • Location
    Virtual

  Register

  Techniques for Getting Valid Data: Certificate Series: 

  a 6-Part Mini Series

                  Take one, all, or any combination.

                                        Thursday's 11:00 a.m. to 12:15 p.m. Central Time

                                     10/5 through 11/9

  Intended Audience:  This program is for internal and external consultants wanting to strengthen the data-gathering skills used when designing job task analyses for training and certifications.  The methods include observing and interviewing individuals and groups at task and in work settings.  You will see real examples, practice some of the methods, and get jobs aids with practical guidelines you can apply to your work.   The Data Gathering series is part of Hale Center's 2023 theme on Consulting and specifically focuses on the technical skills required of consultants.  

  You can take the whole series or just selected topics that are most relevant to your work.   When you complete the series, you receive a certificate in Data Gathering.  

  Topics in the series are:

  1. How to Conduct Observational and Cognitive Interviews and Interpret the Results:  learn how to discover what experts do and think, and why they make the decisions they do ($69*)
  2. How to Conduct Critical-Incident Interviews and Interpret the Results:  find out how to discover what high performers do that sets them apart, why they are better at what they do than others, and how to surface attributes that distinguish exemplar performers from the rest ($59*)
  3. How to Conduct Group Interviews including a Delphi and the Nominal Group Technique (NGT) and Interpret the Results:  find out what differentiates the NGT from the Delphi Technique and the process for conducting focus groups; find out why the NGT is a more effective method for uncovering required knowledge and skills in ways that can be more easily analyzed ($89*)
  4. How to Conduct and Interpret a Sociogram:  learn to use this technique that graphically displays a group's communication patterns, and identifies informal leaders, outcasts, social cliques, and measures group cohesiveness ($79*)
  5. How to Conduct a Modified Flanders' Interaction Analysis and Interpret the Results: learn to use this technique to capture communication patterns between group members, confirm who initiates, responds, passes judgment, acknowledges others' feelings and ideas, and the like.  Use the results to help others communicate more effectively ($69*)
  6. How to Develop Surveys:  learn how to design and develop surveys that validate your findings derived from other methods ($79*)

  * Cost per session for the general public.  Discounts are available to ISPI and Hale Center Professional Members.  If you want to register for specific topics only, please contact Judy@HaleCenter.org and she will complete your registration.  Also one paid registration for the series allows everyone in your organization to attend at no additional charge.   Just send Judy the names. 

  Materials:  Each topic comes with a workbook containing the slides, guidelines, and other supporting materials. 
  

  Cost:  For the series is $414, a $30 series savings (others in your organization can register at no additional cost); the cost for ISPI and LDA members is $384, a $30 series savings; the cost for Hale Center Professional Members is $364, a $50 series savings.    Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

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• Analytics & Psychometrics: Certificate Series

  • Start
    05 Oct 2023
  •  
    1:00 PM
  • End
    09 Nov 2023
  •  
    2:30 PM
  • Location
    Virtual

  Register

  Analytics & Psychometrics Certificate Series: 

  a 6-Part Mini Series 

  Take one, all, or any combination.

  Thursday's 1 p.m. to 2:30 p.m. Central Time

  Oct 6 to Nov 10

  Intended Audience:  This series is for internal and external consultants wanting to strengthen their ability to analyze qualitative and quantitative data, and effectively use statistics.  It is part of the Hale Center's 2023 theme on Consulting and is designed to enhance your technical consulting skills.   You will see real examples and get job aids with practical guidelines you can apply to your work.   

  You can take the whole series or just topics of interest to you.  When you complete the series you will receive a certificate.  

  Topics in the series:

  1. Measurement, Analytic, and Psychometric Basics ($79*)
  2. Controlling Bias - the Four Sources of Error ($59*)
  3. Standard Setting and Establishing Pass Scores ($79*)
  4. Item Analyses and Determining the Equivalency of Different Test Forms ($69*)
  5. Analyzing Quantitative Data ($89*)
  6. Analyzing Qualitative Data ($69*)

  * Cost per session for the general public.  Discounts are available to ISPI and Hale Center Professional Members.  If you want to register for specific topics only, please contact Judy@HaleCenter.org and she will complete your registration. Also one paid registration for the series allows everyone in your organization to attend at no additional charge.   Just send Judy the names.  

  Materials:  Each topic comes with a workbook containing the slides, guidelines, and other supporting materials. 
  

  Cost:  For the series is $414 (others in your organization may attend at no additional cost), a $30 series savings; the cost for ISPI and LDA members is $384, a $60 series savings; the cost for Hale Center Professional Members is $354, a $90 series savings.    Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

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• How to Build Valid Tests & Assessments

  • Start
    05 Oct 2023
  •  
    3:00 PM
  • End
    09 Nov 2023
  •  
    4:30 PM
  • Location
    Virtual

  Register

  How to Build Tests & Assessments Certificate Series: 

  a 6-Part Mini Series

  Take one, all, or any combination

  Thursday at 3 p.m. to 4:30 p.m. Central Time

  Oct 5 to Nov 10

  Intended Audience:  This program is for internal and external consultants wanting to sharpen their skills in developing valid tests and assessments.  It covers what is required of a test, different testing methods, ways to score performance-tests, and how to analyze test data.  You will see real examples and get job aids with practical guidelines you can apply to your work.  The Test and Assessment series is part of Hale Center's 2023 theme on Consulting.  It is designed to strengthen your technical skills in assessment and measurement. 

  You can take the whole series or just selected topics of interest to you.   When you complete the 6-part program you will receive a certificate in Testing.  

  Topics in the series are:

  1. Test Basics:  learn what is a test, what is required for a test to be valid. ($59*)
  2. How to Decide What to Test, Why, and How:  learn the value of  developing operational definitions and doing a criticality analysis to determine what and how to test.  You will get guidelines and tools for developing an operational definition and doing a criticality analysis.  ($69*)
  3. How to Develop Multiple-Choice Questions that Test Higher Level Skills:  find out how to use the work of David Merrill and Robert Bloom to create forced-choice questions (multiple-choice) measure memory and reasoning.  You will receive a toolkit with guidelines for developing effective multiple-choice tests ($89*)
  4. How to Analyze Test Results:  learn how to do an item analysis to identify which questions and answer choices are effective and ineffective.  You will also learn how to compare tests to confirm they are equivalent, that is measure the same knowledge and are equivalent in difficulty. ($69*)
  5. How to Develop Performance Tests: learn the different types of performance tests, how they differ in their level of fidelity (how life-like they are), and get guidelines on how to develop them.  You will see examples. ($79*)
  6. How to Develop Checklists and Rubrics:  learn how to design and develop checklists and rubrics that are designed to score performance tests.  Learn to train judges in how to score performance tests and control inter-rater reliability of judges. You will receive templates and guidelines. ($79*)

  * Cost per session for the general public.  Discounts are available to ISPI, LDA, and Hale Center Professional Members.  If you want to register for specific topics only, please contact Judy@HaleCenter.org and she will complete your registration.  Also, one paid registration for the series allows everyone in your organization to attend at no additional charge.   Just send Judy the names. 

  Materials:  Each topic comes with a workbook containing the slides, guidelines, and other supporting materials. 
  

  Cost:  For the series is $414, a $30 series savings (others in your organization may attend at no additional cost); the cost for ISPI and LDA members is $384, a $60 series savings; the cost for Hale Center Professional Members is $354, a $90 series savings.    Please contact Judy@HaleCenter.org if you want to find out how to arrange for an in-house program.

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• Fundamentals of Performance Consulting

  • Start
    06 Oct 2023
  •  
    10:00 AM
  • End
    13 Oct 2023
  •  
    5:00 PM
  • Location
    Two days; two Fridays; Virtual
  • Spaces left
    17

  Register

   Fundamentals of Performance  Consulting

  Oct 6^th and 13^th

  10 to 5, Central time; Virtual via Zoom 

  Description: This practicum-based program introduces the basic concepts of human performance improvement. The concepts are documented in the Performance Consultant’s Field Book: Tools and Techniques for Improving People and Organizations, 2nd edition (Jossey Bass, 2007). Attendees will receive a digital workbook containing the slides and a Toolkit with job aids, templates, and guidelines.   A certificate of completion will also be provided.
  
  Details: The workshop describes the work required for systemic analysis, intervention design, sustaining change, and measuring results.  It builds capacity in two interdependent processes: performance improvement and the change management and consultative processes. 

  Who is this program for? The program is for internal and external consultants - trainers, coaches, training managers, and managers who want to strengthen their capacity in performance improvement consulting.
  

  What will be covered? Human Performance Improvement Process
  

  • How to leverage the client’s information and why
    
  • How to uncover issues quickly
    
  • How to avoid the simple solution
    
  • How to put together a menu of solutions
    
  • How to get important metrics quickly
    
  • How to tell the story of what you did and the impact of your work
    
  • How to demonstrate the value of your work
    
  • How to build sustainability into your recommendations

  Consultative Process
  

  • What consulting involves
    
  • What distinguishes performance consulting from other types of consulting (OD, Quality, HRD, etc.)
    
  • What is the role of the performance consultant - Experts v Facilitator
    
  • How to influence others’ behavior and decisions
    
  • How to manage the politics

  Case studies are used to demonstrate the principles and rules.
  There are practices, polling, key research provided throughout.
  
  Why should you attend? You will learn to:
  

  1. Respond to questions about what you do and what performance consulting is about.
  2. Leverage the information your client already uses and trusts.
  3. Uncover quickly the factors that contribute to poor performance and missed opportunities.
  4. Engage clients so they own the problem and the solution.
  5. Present information so clients understand the relationship between what they do, the problem, the recommended solution, and the consequences.
  6. Avoid the “silver bullet” syndrome.
  7. Avoid the “paralysis by analysis” trap.
  8. Overcome “there’s no money to evaluate” challenge.
  9. Stay above the political fray.
  10. Be associated with the positive side of consulting - “practical” “proven” “gets things done".

  Fee - $875;  ISPI members - $675;  Hale Center Professional Members - $575

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• Wednesday with Judy - Implementation

  • When
    18 Oct 2023
  •  
    12:00 PM - 1:00 PM
  • Location
    virtual

  Register

  

  Wednesday with judy

  Implementation:

  5^th Step in the Systematic Process 

  Oct 18^th, Noon Central, 60 minutes 

  This year's Wednesday with Judy series builds on the theme of consulting.  Specifically, each Wednesday examines one of the 10 human performance improvement standards.  The October topic is about how to effectively implement solutions.  The discussion will explore the importance of identifying the critical mass and assessing the feasibility your solutions will achieve the desired results.  So, please join Judy and help create a common or universal model for performance excellence.  You will receive a zoom link upon registration.  

  
  

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• Coffee with Judy & Friends

  • When
    19 Oct 2023
  •  
    9:00 AM - 10:30 AM
  • Location
    Virtual

  Register

  Coffee with Judy & Friends

  Oct 19^th, at 9 AM Central

  Please note the day and join me for an informal get together.  There is no agenda, so be ready to share or contribute to what others bring to the discussion.  You must register, if you want to get the link to join.

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• Partnering for Worthy Results: Art of Consulting

  • When
    20 Oct 2023
  •  
    10:00 AM - 5:00 PM
  • Location
    Virtual

  Register

  

  Partnering for worthy results!

  Art of Consulting 

  Oct 20; 9-6 EST, Virtual

  
  

  Intended Audience:  This one-day virtual workshop is for internal and external consultants. Some experience working in a consulting role will be helpful.

  Content:  The focus is on the skills required to work with clients, that is influence, earn their trust, reframe messages, test receptivity, and more to overcome clients' perceptions and beliefs.  The practical skills include:
  

  1. Techniques for connecting with clients and fostering engagement.
  2. Tactics for assessing clients’ receptivity to you and their commitment to change.
  3. Methods for establishing yourself as a trusted partner and expert, thus earning the right to contribute.
  4. Observation practices for assessing group dynamics.
  5. Ways to measure clients’ level of influence and leadership skill.
  6. How to match your communication style to your role.
  7. Habits for managing your self-talk.
  8. Guidelines for developing a public project plan while orchestrating your private client strategy.

  Benefits: You will increase your:
  

  • Confidence in your ability to frame your messages to more effectively influence clients’ behavior and commitment.
  • Versatility in your approach to working with clients.
  • Skill in influencing clients' decisions.
  • Methods for responding to clients.

  Cost:  The registration fee is $675 for ISPI and Hale Center Members and it includes a: 

  • Link to a printable workbook that contains slides and activities.
  • Link to a Toolkit you will use during the workshop and in your client engagements.

  Your Instructors:  

  Judith A. Hale, PhD, CPT, AIM, IBSTPI Fellow, consults on certifications, assessment strategies, and job task and practice analyses.  She offers training on data gathering, analytics, psychometrics, and test design.  She has a proven track record on helping clients define and measure essential skills.  She is known for developing valid performance-based assessments.  She has been an external consultant to the public and private sectors for more than 30 years across all industries.  She is the author of the popular award-winning books, Performance-Based Consulting and Performance-Based Certification.
  

  Dawn M. Snyder, PhD, CPT, Prosci Certified Change Practitioner, consults on learning strategies, curriculum architecture, performance assessment, and evaluation. She has a proven track record of bringing practical, cutting-edge solutions to organizations who want to take performance to the next level. She has worked as both an internal and external consultant to build high-performing teams and programs that achieve transformative business results. She is passionate about supporting emerging talent and has worked in universities and corporations to build curricula and teach in programs that credential high-performing individuals.

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• Happy Hour with Judy & Friends

  • When
    26 Oct 2023
  •  
    6:00 PM - 7:30 PM
  • Location
    Virtual

  Register

  Happy Hour

  with Judy & Friends

  Oct 26^th, at 6 PM Central

  Please join me for an informal get together.  There is no agenda, so be ready to share or contribute to what others bring to the discussion.  You must register, if you want to get the link to join.  

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• The Politics of Consulting

  • When
    03 Nov 2023
  •  
    10:00 AM - 5:00 PM
  • Location
    One day 11 am-4:30 pm
  • Spaces left
    20

  Register

     The Politics of Consulting

    Friday - Nov 3^rd

  10am to 5pm Central Time

  Virtual via Zoom

  
  

  Politics is the art of exchanging favors. It is all about who you know and what you owe. When done well is the oil that makes good things happen. When done badly it compromises personal and professional ethics, destroys trust, and demeans one’s profession. Judy will bring clarity to why politics is important and the value of doing it well. She will give you practical tips about how to increase your influence, so your ideas get a fair hearing and your opinion if valued. (P.S. she hails from Chicago, the home of the best and the worst in politics.)
  

  Why should you attend? You will gain a deeper understanding of:
  

  • The attributes of politics done well and done poorly
    
  • The importance of building political support
    
  • The necessity to engage in politics
    

  
  

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